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Technical Support Representative- NW Houston

Houston Galleria, TX

Posted: 08/29/2019 Industry: Customer Care Job Number: 145507.10
Client in northwest Houston in need of a Technical Support Representative. Position is direct hire and pays $50-60kwith 10% annual bonus. Main job functions are to provide technical assistance and problem resolution to assist dealer technical activities, and to resolve product problems using known information and personal knowledge. ESSENTIAL DUTIES AND RESPONSIBILTIES -"Provide expert technical advice to dealership personnel using processes and tools to reduce product downtime. -"Author and maintain service information and solutions into SSM (Service Support Module) REQUIREMENTS: -"Must be Able to sit and be on the phones (8 hours a day) -"Background in Automotive or Construction a plus -"Travel less than 5% -"Bachelor's Degree preferred or equivalent work experience

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