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Patient Access Representative - Credit Balances

Houston, TX 77081

Posted: 02/10/2023 Industry: Clerical/Office Job Number: SC49238529 Pay Rate: 18.00

Job Description

Patient Account Representative Credit Balances
$18/hr. | Loop Central Drive
Monday Friday
Temp To Hire
Resource Staffing is seeking a Patient Care Representative to assist a major healthcare system in Houston with patients’ credit balances and refunds, payment transfers, voucher purchases, and post refunds while using Epic software. Primary duties include issuing refunds and reviewing credit balances.
Patient Account Representative Responsibilities:
  • Review refund requests and credit balances received and resolve the account credit
  • Request printouts of archived accounts and documentation
  • Prepare refund vouchers for patient and insurance overpayments 
  • Assist in the completion of the Medicare Credit Balance Report
  • Review accounts to determine if payments and/or adjustments were applied correctly 
  • Apply the correct transaction code 
  • Transfer patient payments from credit balance accounts to outstanding debit guarantor accounts
  • Ensure small balance write-offs are reversed before applying ESCHEAT adjustment or Refund
  • Add insurance coverage and move undistributed payments 
  • Post refund date entry upon receipt of weekly check register by Accounts Payable and indicates payee checks 
 What You Will Need:
  • Experience using Epic
  • Call center or strong customer service skills
  • Experience issuing patient refund vouchers for patient and insurance overpayments 
  • Data entry
  • Experience with vouchers, credit balances and posting refunds
  • Microsoft Office, Word, Excel
  • Hospital or medical office experience
  • Knowledge of the Medicare system
 Apply Today!
  • Eligible to enroll in medical, dental and vision insurance, as well as 401K, direct deposit
  • Weekly pay periods
  • Direct Deposit offered
  • Great experience to work with a well-recognized healthcare system
  • Working long-term assignments gives you flexibility and keeps your skills up to date
 About Resource Staffing
Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.

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