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Part Time Call Center Representative- Sugarland

Houston Galleria, TX

Posted: 07/02/2019 Industry: Customer Care Job Number: 143329.10
Part time customer service representative position available in Sugarland. Position is contract to hire and hours are Monday- Friday 8:00AM- 6:00PM (25-26 hours a week, no more than 30).You will have to work every Saturday. Saturday's hours are: 8:45AM- 2:15PM. Salary is $14/hour. Call center setting environment. Client is looking for is looking for an outgoing personality to assist members and potential members with their financial transactions via phone or chat, fax and internet on a part time schedule. Individual will explains services, responds to problems and directs phone calls to the appropriate area. Provides information for other employees and assists with problems. Responsibilities include: -Provides members with information and direction regarding their accounts, requests, and explains services and products when needed. -Maintains members account information on computer system. -To act as members advocate in offering products and services. Works assigned reports to provide quality control. -Receive and process wire requests from members following established procedures. Six months to two years of similar or related experience and a high school diploma or GED is required.

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