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Manufacturing Customer Care Representative

Houston Galleria, TX

Posted: 05/14/2019 Industry: Customer Care Job Number: 141343.10 Pay Rate: $18/hr

Client located near Jersey Village is looking for a customer care rep for a temp to hire position paying $18/hour

Job Summary:

  • Responsible for all inbound and outbound dealer communications with regards to the Company's parts business.
  • Order entry and follow up, back-order processing, return goods authorization and technical parts research.
  • Some vendor and occasional end user contacts are also required.

Excellent communication skills to be able to converse with dealers via phone, fax and email
Minimum 2-4 years of Customer Service experience in the wholesale or retail industry.
Mechanical aptitude and able to read and comprehend tractor parts catalogs, technical manuals and blueprints.
Intermediate knowledge of Microsoft Programs, (i.e. Excel, Word, PowerPoint, and Outlook).

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