Insurance Verification/Follow Up Representative
Houston Galleria, TX
-Ensures that work queues are worked daily and monitors follow-up activities.
-Updates the systems with any follow-up activities that are being worked or completed.
-Reports payment variances, claim rejections, payor reimbursement issues, or other system issues immediately to Management.
-Completes research daily on each account which includes reviewing EOBs, RAs and correspondence from payors that relate to account activities.
-Monitors account reimbursement daily to ensure that payments are accurate and process timely
-Reviews patient accounts to determine the next collection action, whether negotiating payment arrangement or discount, proceeding with legal action, or conducting additional insurance follow-up.