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Insurance Verification/Follow Up Representative

Houston Galleria, TX

Posted: 06/19/2019 Industry: Customer Care Job Number: 142746.10
Our client in the Medical Center is seeking several candidates for their Insurance Verification and Follow Up Departments. Please apply if you have experience with the job duties below!
Job Duties:
-Ensures that work queues are worked daily and monitors follow-up activities.
-Updates the systems with any follow-up activities that are being worked or completed.
-Reports payment variances, claim rejections, payor reimbursement issues, or other system issues immediately to Management.
-Completes research daily on each account which includes reviewing EOBs, RAs and correspondence from payors that relate to account activities.
-Monitors account reimbursement daily to ensure that payments are accurate and process timely
-Reviews patient accounts to determine the next collection action, whether negotiating payment arrangement or discount, proceeding with legal action, or conducting additional insurance follow-up.

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