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IT Support Specialist

Houston, TX 77017

Posted: 03/09/2023 Industry: Information Technology Job Number: TP675139 Pay Rate: 22.50

Job Description

IT Support Specialist
$26- $28/hr. | Gulf Freeway Houston, Tx
Monday – Friday 8 am – 5 pm
On-Site Only
Temp to Hire
A major residential home builder is seeking an IT Support Specialist to troubleshoot and support the home builder’s field representatives, corporate office personnel, and management’s laptops, desktops, Windows interfaces, cell phones, and iPad. As the IT Support Specialist, you will also troubleshoot printers, copiers, scanners, phones, projectors monitors, and conference room equipment. and other networking equipment as needed in an air conditioning environment.
IT Support Specialist’s Responsibilities:
  • Provide corporate, sales, and construction users with technical support on-site, and at remote construction sites, over the phone, via email, or by utilization of remote assistance tools
  • Provide technical support for internet and network-related issues; troubleshoot and report outages to internet service providers 
  • Provide technical support for AV equipment, Windows, laptops, cell phones, iPads and tablets
  • Set up computers for deployment by means of company-approved configuration
  • Perform computer repairs, correct printing and scanning issues, and address network outages 
  • Provide technical support for in-house applications and leading software programs such as Microsoft Office, Microsoft Teams, AutoCAD, Architecture, 3ds MAX, Civil 3D, Design Review, Adobe Creative Suite, and BlueBeam Revu 
  • Participate and assist in hardware and software rollout projects 
  • Assess the severity of network problems and communicate to the Service Desk team 
  • Provide new hires with a basic introduction to hardware and software 
  • Assist with auditing and managing computers, routers, switches, internet lines, and wireless cards
IT Support Specialist’s Qualifications: 
  • High School Diploma or equivalent required; associate’s degree in IT or a related field preferred
  • 3 years of relevant IT experience required
  • Understanding of IT Helpdesk practices with a strong emphasis on customer service
  • Extensive knowledge of computer hardware, software, and basic networking
  • Understanding of network wiring and small office network configurations
  • Extensive knowledge of computer hardware and repair
  • Support experience setting up and troubleshooting HP, Xerox, and Sharp copiers
  • Strong knowledge of MS Outlook, Excel, Word, and PowerPoint 
  • Current, valid Driver’s License with an acceptable driving record
  • Occasionally be required to stand and move up to 40 pounds
  • Temp to Hire
  • Excellent work experience with a major home builder
  • High Glassdoor reviews
  • Excellent compensation
  • Affordable medical, and dental insurance plans and options 
  • Personalized training and development and structured onboarding program 
  • Career development and advancement opportunities 
  • Training provided but must be experienced
  • Easy access to Gulf Freeway
  • Growing Texas homebuilder
 If you are interested in being considered for this role, then APPLY TODAY!
About Resource Staffing
Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the great state of Texas. As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.
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