Job Description: The Collections Specialist position supports the strategic business objective by ensuring the collection needs are met in an accurate and timely manner. Responsibilities: " Responsible for daily collection of past due invoices for customer accounts. " Contact customers through email and/or phone for past due collections. " Maintain customer records in Microsoft Dynamics GP. " Research and resolve payment discrepancies. " Enter notes into the customer's record documenting communication and notification of the collection efforts. " Work closely with sales team on collection of accounts and updating of weekly overdue report " Process credit references and set up new customer accounts. " Resolve client-billing problems and rescue accounts receivable delinquencies, applying good customer service in atimely manner. " Ensure that invoices are revised as needed. " Collect customer payments in accordance with payment due dates. " Identify issues attributing to account collection and discuss them with management. " Supervise assigned Accounts Receivable Clerk. " Performs other duties as assigned by Supervising Manager.