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Collections Analyst 1- Galleria Area

Houston Galleria, TX

Posted: 00/00/1900 Industry: Accounting & Financial Job Number: 147158.10 Pay Rate: $21/hr
Energy company located in the Galleria are has an opening for a Collections Analyst 1 position. Position is temp topossible hire and pay is $21/hr. They are looking for someone with industry knowledge and strong collections experience. Job Summary:Minimize credit risk exposure and credit losses by executing established collections procedures. Employ business communication skills and judgment to enforce compliance with contractual payment terms by contacting customers directly. Provide recommendations for credit decisions to management based on customer paymenthistory and industry experience to initiate actions for mitigating losses. Essential Duties and Responsibilities: -Outbound and Inbound Collection calls, challenge resolution, customer service issues. Address escalated customer collections issues received from customer care center. -Advise remittance group on proper application of payments as needed. -High volume phone calls to assigned delinquent customers. -Reconcile customer disputes as they pertain to payment of outstanding balances that are due. -Work with third party support group to promote collection of accounts. -Make recommendations to Manager on any process improvements that streamline collection activity. -Coordinate with relevant groups-sales, legal, accounting, etc. to resolve customer disputes. Education/Experience -Bachelor's Degree Accounting or Business preferred; -Commercial collections experience required -0-2 years collection experience in Electricity markets preferred

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