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Bilingual Customer Service Representative

Houston Galleria, TX

Posted: 11/13/2018 Industry: Customer Care Job Number: 114593.10
Client in Northwest Houston (Clay and Beltway 8) is seeking a Member Service Representative. Candidate must be bilingual in English and Spanish. Position pays $14.00/hr. and is Temp to Hire. Hours are Monday- Friday 8am-5pm. This person will be taking incoming calls from our members and providers and giving benefit information for our STAR/CHIP and Marketplace products.

Below are some of the qualifications we are seeking:

1. 45 WPM
2. Bilingual (English/Spanish)
3. Call Center experience preferred
4. Medical Terminology
5. Multi-tasking
6. Able to handle high call volume
7. Knowledge of commercial health insurance or managed care
8. Microsoft Office

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